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Tells HM Passport Office staff how we provide braille stickers for customer鈥檚 passports.
Tells HM Passport Office staff how to deal with passport applications for customers who hold British subject status.
This document contains information about Chile to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what a concessionary passport is and who can get one.
This document tells HM Passport Office staff how to deal with applications completed and consented to by third parties.
This document contains information about Czechia to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Tells HM Passport Office staff how to deal with faulty passports.
This document contains information about Guatemala to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about the procedure for passport applications received from HM armed forces personnel.
Tells HM Passport Office staff how to communicate with customers.
This document contains information about India to help HM Passport Office staff process passport applications.
This document contains information about Italy to help HM Passport Office staff process passport applications.
This document contains useful information about Lithuania which will assist HM Passport Office staff process passport applications.
HM Passport Office guidance on how to deal with an application for a child in the care of the local authorities.
This document contains information about Poland to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
This document contains information about Qatar to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about the importance of reading and recording permanent records of information, such as case notes and passport notes.
Tells HM Passport Office staff about the Royal Prerogative in relation to passport applications.
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