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皇冠体育app importance of user research in service design and how it helps you understand and build for user needs.
Hello Lamp Post is a community engagement platform that uses Artificial Intelligence to playfully communicate and consult with citizens.
An update on the progress of the NUAR project over the past year, the latest developments and what is planned for the future.
Connect with practitioners across government to share best practice, discuss challenges and support each other.
皇冠体育app design community is for anyone who wants to discuss and learn about the role of design in government.
An introduction to providing assisted digital support for government services, what assisted digital support is, and the people you need to support.
Use the right tools and design your environment to encourage agile working.
Doing content design for user interfaces, including style, tone and how to write questions.
Using an experience map to create a visual representation of users' experience.
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