TTOG6560 - Case closure: procedural matters: control of files: files arriving at SI

Files can come to SI:

  • in response to a request from us on a working case
  • as a submission from Local Compliance
  • after collection by an Investigator on a visit to another office, or
  • indirectly, via another Specialist Unit.

Particular care needs to be taken when files are picked up by the Investigator personally as they may bypass the Support Group. »Ê¹ÚÌåÓýapp Investigator responsible must make sure that a case reference is created and that the Local Compliance office files are logged in by the Support staff.