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Step 1

Note: you will be using the Taxable Social Security Benefit figure obtained from ADD and the Taxable Social Security Benefit figure obtained from the customer’s returned IYS17 notice.

Note: Do not include any Carer’s Allowance Supplement paid in Scotland

• calculate the total amount Taxable Social Security Benefit paid to the customer as indicated by ADD
• subtract the IYS17 Taxable Social Security Benefit figure from the ADD Taxable Social Security Benefit total figure
• make a note of this figure difference
• divide this figure by the ADD Taxable Social Security Benefit figure
• multiply this by 100. This will give the difference in percentage.

For example: the IYS17 Taxable Social Security Benefit figure is 8,500. »Ê¹ÚÌåÓýapp ADD Taxable Social Security Benefit total is 12,000. »Ê¹ÚÌåÓýappn 12,000 minus 8,500 equals 3,500. Divide 3,500 by 12,000 and this equals 0.29. Multiply 0.29 by 100 and this gives a percentage difference of 29 percent.

Note: depending on the parameter obtained from your manager, you can ascertain whether the percentage change is within the agreed parameter.