TCM0282120 - Specialist areas - Bank Liaison: Bank or building society accounts - invalid accounts (Info)
Note: »Ê¹ÚÌåÓýapp payment reference used in Bankers Automated Clearing System (BACS) transactions has now changed. »Ê¹ÚÌåÓýapp first two characters will always be CB, followed by the customer’s NINO, followed by a unique four-digit number to identify the payment. »Ê¹ÚÌåÓýapp final character will be either ‘Râ€� for a regular payment, or ‘Xâ€� for a one-off payment.
»Ê¹ÚÌåÓýapp Operations team will try to obtain valid bank or building society account details for the customer. However, if they aren’t able to do so, they’ll refer the case to Bank Liaison Team by phone.
»Ê¹ÚÌåÓýappre is an Action Guide for this subject, select TCM0282140 to access it