CCPG30150 - International Trade officers operational process: warning letter: issuing a warning letter

THIS GUIDANCE IS FOR INTERNATIONAL TRADE OFFICERS ONLY

If Customer has a CCM, the Case Officer must obtain permission from them to issue a CPWL. »Ê¹ÚÌåÓýapp Case Officer should complete a CPAC and a draft CPWL via SEES and send to their Manager for approval.

Once their manager has agreed the decision to issue a CPWL (after reviewing the draft letter and CPAC) they authorise the CPAC and the Compliance Officer should then send a copy of the CPAC and draft CPWL to the PN301 Team to get the warning letter checked.

»Ê¹ÚÌåÓýapp Customs Civil Penalty (CCP) team will then:

  • issue a CCP reference number,
  • will update the letter with any amendments and the CCP reference
  • post the original to the Customer via Central Print
  • advise the PN301 Team of the date of issue and confirmation the letter has been uploaded to Caseflow

»Ê¹ÚÌåÓýapp PN301 Team will update the national database with the date of issue.