BKM202300 - Bank compensation restriction: definitions: meaning of conduct issues

Where a banking company (or a company associated with a banking company � see BKM208100) incurs expenses in making a compensation payment to a customer in respect of conduct issues which meet the disclosure requirement, these expenses may not be deducted in arriving at the banking company’s corporation tax profits.

CTA09/s133A(8) defines conduct as including any act or omission.

»Ê¹ÚÌåÓýapp conduct becomes relevant conduct for the purpose of the restriction if the conduct occurred on or after 29 April 1988 and a time when the company is a banking company (CTA09/s133A(6)).

»Ê¹ÚÌåÓýapp legislation scopes in all conduct but provides some exceptions so that compensation payable in respect of more routine issues, which might occur in any business, are not restricted. »Ê¹ÚÌåÓýappse are described as excluded expenses - see BKM203100 for further details.