Use of IT systems by UK businesses for managing supply chain data
Research with traders and intermediaries exploring experiences of IT systems and software for managing supply chain information.
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HM Revenue and Customs (HMRC) commissioned Ipsos to explore traders鈥� and customs intermediaries鈥� experiences of IT systems and software (including Internet of Things devices) among UK businesses for managing supply chain information.
皇冠体育app research aimed to explore:
- the terminology used by businesses to describe the systems and software
- the benefits and challenges to businesses from using these systems
- the reasons why businesses were not using these systems
- whether businesses would be comfortable sharing data held on these systems with government to facilitate trade
皇冠体育app research comprised of 50 in-depth interviews with traders and 30 customs intermediaries. 皇冠体育app research was conducted between February and March 2023.