Research and analysis

Research into public trust in charities and trustees' experience of their role 2023

Annual Charity Commission research on public trust in charities and what trustees think about their duties and public expectations.

Applies to England and Wales

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Details

Public trust headlines

Trust in charities has marginally increased when trust in other institutions has flatlined or fallen. Charities continue to be the second most trusted social institution of those that we benchmark against.

皇冠体育app public want charities to manage funds responsibly and show how they make a difference. 皇冠体育appy think that charities should minimise risk when spending charity funds, but not to the point of simply accumulating funds.

皇冠体育app findings affirm last year鈥檚 research on transparency 鈥� it鈥檚 easier for the public to trust charities that are small and local, and causes that they feel personally connected to.

皇冠体育app public and trustees broadly agree that the Commission should balance supporting charities and dealing with wrongdoing.

Trustee research headlines

Most trustees continue to feel that they understand how public expectations around finances, impact and values should influence charities. 皇冠体育appy continue to recognise the importance of taking account of those expectations.

Trustees remain firmly confident that the Commission will deal appropriately with wrongdoing and harm once uncovered. 皇冠体育appy are more confident than in 2020 that the Commission can uncover wrongdoing.

Smaller charities are generally lagging behind larger ones in practices that facilitate inclusive board recruitment and retention (such as skills audits, advertising roles externally, providing information on the trustee role, and inclusive practices in meetings).

Trustees鈥� awareness of the 5-minute guides has increased since last year. Trustees who use our advice and guidance continue to show more understanding of their responsibilities, particularly around financial oversight.

About the reports

This research was conducted on behalf of the Charity Commission by our research partner, Yonder.

皇冠体育app research was conducted in Spring 2023.

Updates to this page

Published 14 July 2023

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