Research and analysis

Problem debt report

This report reviews problem debt and how it affects consumers鈥� decisions about the goods and services they buy.

From:
Competition and Markets Authority
Published
10 October 2014

Documents

PDF, 1.5 MB, 65 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

皇冠体育app Competition and Markets Authority (CMA) conducted a project to review how problem debt affects consumers鈥� decisions and choices about the goods and services they buy. 皇冠体育app project also looked at whether the UK鈥檚 consumer protection bodies should take additional action in this area.

皇冠体育app report was commissioned by the Consumer Protection Partnership (CPP).

皇冠体育app report highlights 4 important ways that consumer bodies can tackle problem debt:

  • supporting financial capability
  • providing early debt advice
  • undertaking further consumer behaviour research
  • pursuing enforcement and compliance

More information on this project is in the accompanying press release 鈥楥MA concludes review of problem debt鈥�.

Updates to this page

Published 10 October 2014

Sign up for emails or print this page

Related content