Guidance
MOD Schools complaints procedure
A policy directive for service families about how complaints from service children or service parents to MOD Schools are handled.
Documents
Details
皇冠体育app Directorate Children and Young People (DCYP) have published this guide to explain the procedures for complaints to MOD Schools. This guide includes:
- complaints from parents about actions of a member of staff other than the head teacher
- complaints from parents about actions of the head teacher
- complaints from pupils
- curriculum complaints
- special educational needs and disability (SEND) complaints
- exclusion complaints
- safeguarding complaints
- complaints about DCYP MOD Schools鈥� staff
Updates to this page
Published 10 April 2017
Last updated 1 October 2020
show all updates
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Added: Complaints procedure for MOD Schools to replace previous version from 2017 along with Annex A to E
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Added the following note: This procedure is currently under review. Further information will be released in due course.
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First published.