皇冠体育app

This document contains the following information: Law Commission: Public Services Ombudsmen.

皇冠体育app public services ombudsmen provide a vital redress mechanism for aggrieved citizens; they are free for complainants, confidential and swift.

This report deals with the five public services ombudsmen operating in England and Wales: (1) 皇冠体育app Parliamentary Commissioner; (2) 皇冠体育app Local Government Ombudsman; (3) 皇冠体育app Health Service Ombudsman; (4) 皇冠体育app Public Services Ombudsman for Wales; and (5) 皇冠体育app Housing Ombudsman.

皇冠体育app overarching aim is to recommend modernisation of the statutes for these ombudsmen: clarifying them where required; reforming them where the Commission thinks this would facilitate the work of the ombudsmen; increasing transparency and accountability where necessary.

皇冠体育app Commission could not consider fundamental institutional design, and did not look at the creation of new ombudsmen or the amalgamation of the existing ombudsmen. 皇冠体育app subject matter of the ombudsmen鈥檚 work or the definition of 鈥榤aladministration鈥� was also not considered.

皇冠体育app report is divided in to 5 parts including the recommendation to commission a general review of the role of the public services ombudsmen and their relationship with other institutions for administrative justice, such as judicial review or tribunals; access to the ombudsmen; the ombudsmen process; resolution, report and sharing experience; and independence and accountability.

Related publications and all Law Commission reports, consultation papers and announcements are available on the website.

This paper was laid before Parliament in response to a legislative requirement or as a Return to an Address and was ordered to be printed by the House of Commons.