Guidance

How to use the Pre-Recorded Evidence (PRE) service

Guidance for defence and prosecution professionals on using the PRE service to view pre-recorded cross examination evidence before trial.

Applies to England and Wales

Documents

Details

»Ê¹ÚÌåÓýapp Pre-Recorded Evidence (PRE) service is an HMCTS-owned and managed platform that allows you to view recordings of pre-recorded cross examination evidence before a criminal trial.

You will need to register for an account before being able to view pre-recorded video evidence on the PRE service. 

Once you have registered and your account has been activated, see our guide on how you can start accessing recordings in the PRE service.

Get help and guidance 

Contact the Courts and Tribunals Service Centre (CTSC) if you need further help with: 

  • registering with PRE 
  • using PRE once you have registered
  • accessing your account
  • getting a unique reference number for a case
  • booking a recording

Telephone: 0300 323 0194
Monday to Friday, 8.30am to 6pm
Saturday, 8am to 2pm
Closed on Sundays and bank holidays
Find out about call charges

Updates to this page

Published 6 September 2024
Last updated 16 June 2025 show all updates
  1. Removed the content about the pilot as the service is now live in all crown courts

  2. First published.

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