Design principles for inclusive smart data schemes research
Qualitative research into how vulnerable consumers may interact with smart data and identifying inclusive smart data design principles.
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皇冠体育app Department for Business and Trade (DBT) commissioned Savanta to complete research that focused on how to design and create inclusive smart data schemes, and produced a set of principles to help vulnerable consumers interact with smart data. 皇冠体育app conclusions from this project will inform inclusive smart data policy and scheme development.
皇冠体育app report includes the findings from a literature review, a stakeholder workshop and in-depth interviews to identify barriers to inclusion across the smart data user journey.
皇冠体育app report consequently identifies 4 鈥減illars鈥� of inclusion:
- Trust
- Consent
- Control
- Support and redress
皇冠体育app report identifies 21 inclusive smart data design principles to mitigate the barriers to inclusion that should be considered in the development of future smart data schemes.