tag:www.gov.uk,2005:/government/organisations/hm-passport-office HM Passport Office - Activity on GOV.UK HM Government 2025-06-17T08:29:07Z /government/publications/confirming-identity-checking-a-signature-is-genuine#2025-06-17T08:29:07Z 2025-06-17T08:29:07Z Guidance: Checking a signature is genuine: caseworker guidance Tells HM Passport Office staff how to check a person’s signature is genuine if we do not hold a record of their signature on main index. /government/publications/british-overseas-citizen-passports#2025-06-13T15:16:00Z 2025-06-13T15:16:00Z Guidance: British overseas citizens: caseworker guidance Tells HM Passport Office staff how to deal with passport applications from customers who hold British overseas citizenship. /government/publications/customer-conduct#2025-06-13T15:00:14Z 2025-06-13T15:00:14Z Guidance: Customer conduct: caseworker guidance Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour. /government/publications/british-citizenship-caseworker-guidance#2025-06-13T14:49:57Z 2025-06-13T14:49:57Z Guidance: British citizenship: caseworker guidance Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship. /government/publications/home-office-status-letters#2025-06-12T13:13:04Z 2025-06-12T13:13:04Z Guidance: Home Office status letters: caseworker guidance Tells HM Passport Office staff what a status letter is and how to use status letters with passport applications. /government/publications/switzerland-knowledge-base-profile#2025-06-11T12:23:00Z 2025-06-11T12:23:00Z Guidance: Switzerland: Knowledge Base profile This document contains information about Switzerland to help HM Passport Office staff process passport applications. /report-a-lost-or-stolen-passport#2025-06-09T15:55:42Z 2025-06-09T15:55:42Z Cancel a lost or stolen passport Report and cancel a lost or stolen passport. /government/publications/withdrawing-passport-applications-caseworker-guidance#2025-06-09T15:31:21Z 2025-06-09T15:31:21Z Guidance: Withdrawing passport applications: caseworker guidance Tells HM Passport Office staff about withdrawing passport applications. /government/publications/data-protection-caseworker-guidance#2025-06-09T15:09:54Z 2025-06-09T15:09:54Z Guidance: Data protection: caseworker guidance This guidance tells HM Passport Office staff about the Data Protection Act 2018. /government/publications/counter-collections#2025-06-06T11:19:59Z 2025-06-06T11:19:59Z Guidance: Counter collections This guidance tells HM Passport Office public counter staff how to deal with customers collecting their passports and documents from the counter. /government/publications/surrogacy-caseworker-guidance#2025-06-05T15:48:56Z 2025-06-05T15:48:56Z Guidance: Surrogacy: caseworker guidance Guidance for HM Passport Office staff on how to deal with applications involving surrogacy (a type of assisted reproduction). /government/publications/check-if-a-parent-would-have-had-settled-status-on-30-june-2021#2025-06-05T13:28:04Z 2025-06-05T13:28:04Z Guidance: Check if a parent would have had settled status on 30 June 2021 HMPO staff guidance on passport applications for customers who need to check if a parent would have had settled status on 30 June 2021. /government/publications/one-passport-per-person#2025-06-05T10:17:18Z 2025-06-05T10:17:18Z Guidance: One passport per person This guidance tells His Majesty’s Passport Office staff about our one passport per person policy. /government/publications/eu-settlement-scheme-child-born-28-august-2018-to-30-june-2021#2025-06-05T10:12:39Z 2025-06-05T10:12:39Z Guidance: EU Settlement Scheme: child born 28 August 2018 to 30 June 2021 This guidance tells HM Passport Office staff about passport applications for a child born between August 2018 to 30 June 2021. /government/publications/eu-settlement-scheme-child-born-on-or-after-1-july-2021-caseworker-guidance#2025-06-03T15:02:38Z 2025-06-03T15:02:38Z Guidance: EU Settlement Scheme, child born on or after 1 July 2021: caseworker guidance This document tells HM Passport Office staff how to deal with passport applications for customers born on or after 1 July 2021 under the EU Settlement Scheme. /government/publications/authorisation-and-consent-needed-to-issue-a-passport#2025-06-03T10:28:02Z 2025-06-03T10:28:02Z Guidance: Authorisation and consent needed to issue a passport This guidance tells HM Passport Office staff when to ask for extra authorisation from another person or organisation before we issue a passport. /government/publications/eu-settlement-scheme-customer-granted-pre-settled-status#2025-06-02T15:43:04Z 2025-06-02T15:43:04Z Guidance: EU Settlement Scheme: customer granted pre-settled status Tells HM Passport Office staff how to deal with passport applications where the customer's parent was granted pre-settled status under the EU Settlement Scheme. /government/publications/sign-after-receipt#2025-05-30T09:39:23Z 2025-05-30T09:39:23Z Guidance: Sign after receipt This guidance tells HM Passport office staff about sign after receipt passports. /government/publications/lost-stolen-and-recovered-passports-examiner-policy#2025-05-29T14:45:49Z 2025-05-29T14:45:49Z Guidance: LSR examination: replacing lost, stolen and recovered passports Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen. /government/publications/renunciation#2025-05-29T11:16:06Z 2025-05-29T11:16:06Z Guidance: Renunciation This guidance tells His Majesty’s Passport Office staff about the renunciation (giving up) of British nationality.