皇冠体育app Planning Inspectorate Strategic Plan 2021-2025
Responding to, and preparing for, change and uncertainty to enable the nation鈥檚 recovery from the COVID-19 pandemic
Yesterday Wednesday 20 October 2021, 皇冠体育app Planning Inspectorate published its Strategic Plan for 2021-2025.
皇冠体育app Plan sets out a new strategic vision for the organisation: to provide our customers with high quality, timely and efficient services that support the nation鈥檚 recovery from the COVID-19 pandemic.
皇冠体育app Inspectorate has three core strategies that will deliver this: a Customer Strategy and two enabling strategies; Data and Digital and People.鈥�
皇冠体育app Plan sets out what the organisation aspires to achieve by 31 March 2025.鈥�
Commenting on this, Sarah Richards, Chief Executive of the Planning Inspectorate said:
鈥業t is a long-held ambition that customers will have a good experience of the Planning Inspectorate and the services we provide. With the political drive to view the system as a whole and manage data and customer experience across it, combined with improved systems that offer customer insight and increased digitalisation of services, we now have a real opportunity to realise that ambition鈥�.
皇冠体育app Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England.