SIA launches new licensing videos to guide applicants through licence application process
Today, 18 May, the Security Industry Authority (SIA) launched 8 new guidance videos for licence applicants and existing licence holders.
皇冠体育app new videos provide helpful guidance to licence applicants and licence holders in a visual and easy-to-understand format.
皇冠体育appse include 5 videos providing walk-throughs of our licensing process and 3 videos providing helpful guidance on renewing a licence in the sectors with new training requirements.
皇冠体育app new videos are:
- Registering for a personal SIA online account
- Submitting an online SIA licence application form
- A guide to the stages of your SIA licence application
- Linking your personal SIA online account with a business account
- Requesting a replacement SIA licence card
- Renewing your door supervision licence
- Renewing your security guarding licence
- Renewing your close protection licence
Iestyn David, the SIA鈥檚 Head of Licensing & Service Delivery, said:
It鈥檚 important we give our customers quality advice and guidance to support them with the application process, and that we provide the information so that customers can easily self-serve any queries they have.
We鈥檝e been reviewing the advice and guidance we make available to customers to identify what more we can do to make the information more visual and easily understood. 皇冠体育app new videos were developed as part of a wider review by our licensing team, keeping the customer experience at the forefront throughout. We will continue to monitor our contact strategy and continuously improve the advice and guidance we publish to help make the application process as straightforward as possible for new and returning customers.
All the new videos are hosted on the SIA鈥檚 official and will also be accessible via www.gov.uk/sia and the SIA鈥檚 online licensing system.
皇冠体育appre are currently more than 415,000 SIA licence holders in the UK and on average 53,000 users use the SIA鈥檚 online licensing system monthly.
Further information:
- 皇冠体育app Security Industry Authority is the organisation responsible for regulating the private security industry in the United Kingdom, reporting to the Home Secretary under the terms of the . 皇冠体育app SIA鈥檚 main duties are the compulsory licensing of individuals undertaking designated activities and managing the voluntary Approved Contractor Scheme.
- For further information about the Security Industry Authority or to sign up for email updates visit: www.gov.uk/sia. 皇冠体育app SIA is also on and .