News story

National Customer Services Week - AI and automation

DBS' Associate Director for Innovation discusses the role of AI and automation to support our customer service colleagues and enhance customers' experiences.

National Customer Service Week (2 - 6 October) is an opportunity to raise awareness of customer service and the vital role it plays within organisations.

皇冠体育app week is supported by the聽, and at the Disclosure and Barring Service (DBS) we are proud to celebrate the hard work that our colleagues do across the organisation, for all our customers.聽

Monday鈥檚 theme for National Customer Service Week is
Here聽Gareth Bristo, Associate Director for Innovation with DBS, discusses the role of AI and automation as valuable tools to support our customer service colleagues and enhance the customer鈥檚 experience.

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Published 6 October 2023