Business approval scheme consultation: feedback executive summary
Updated 11 July 2024
Introduction
About the SIA
皇冠体育app SIA was established under the Private Security Industry Act 2001 (the Act) to contribute to public protection by setting and improving standards for the regulated private security industry in England, Wales, Scotland, and Northern Ireland.
To achieve this the Act stipulates that we have two primary statutory responsibilities: to license individual security operatives and to provide a register for private security businesses.
SIA approval of businesses
We have a duty to ensure that there are arrangements in place for approving businesses that provide security industry services in the UK. We have a register of approved businesses. We set the conditions that must be met to join the register and we approve businesses under those conditions.
皇冠体育app SIA currently approves around 750 security businesses. 85 of the largest of these businesses by turnover account for around 40% of the total UK private security market, employing around 30% of individual SIA licence holders.
Strategic context
皇冠体育app business approval scheme is the main way for the SIA to influence improvements in business standards. It is a voluntary, quality-based scheme through which the SIA promotes good practice and cultivates improvements in industry standards.
In 2023, we considered what changes we could make to our existing Approved Contractor Scheme (ACS) to ensure better public protection outcomes. We refreshed our strategy for approving private security businesses and set out our plan for improving business standards in our SIA Strategic Plan 2023-26.
皇冠体育app consultation
In February we launched a public consultation on the key principles that we propose should underpin our business approval scheme going forward. 皇冠体育app consultation document can be found here. 皇冠体育app proposed changes would place public protection at the heart of the scheme. This would signal a marked shift in how we approve businesses and how standards are defined for the private security sector.
皇冠体育app consultation sought views on:
- the case for change in principle
- our emerging thinking on changes that we propose to develop further
- whether there are other changes we should consider as we develop the scheme
皇冠体育app consultation closed in April 2024. In accordance with government pre-election rules, publication of the findings was put on hold until after the General Election on 4 July.
We received over 400 responses to the consultation from across the UK. Overall, respondents broadly supported our proposed approach. 皇冠体育app responses also provided a great deal of helpful feedback on issues we raised in the consultation. Skills, professional development, training and industry experience were reoccurring themes.
We extend our thanks to everyone who participated. We are now planning to develop detailed designs for the new scheme and will take the feedback we received into account in that work. We will hold another public consultation on the final proposed design of the new scheme. We intend to launch the new scheme during the business year 2026 to 2027.
Summary profiling the responses received
We received responses from across the UK. 皇冠体育app highest volume of responses came from Greater London and Southeastern England. 皇冠体育app lowest volume of responses came from Northeastern England and Northern Ireland.
A total of 405 people responded to the consultation, 86% of whom are in the private security industry. 皇冠体育app majority were ACS approved contractors, with the next largest number being non-ACS private security businesses and then individual licence holders.
皇冠体育app breakdown for the rest of the respondents is:
- 4% - 鈥榩artners or public bodies鈥�
- 3% - 鈥榤embers of the public鈥�
- 1% - 鈥榠ndustry consultants鈥�
- 1% - 鈥楽IA licence-linked qualification trainers鈥�
- 1% - 鈥榮tandards-setting organisations鈥�
- 1% - 鈥楢CS assessor鈥�
- 3% - 鈥榓ny other individuals and groups鈥�
Summary of results
Case for change
We asked whether the new scheme should be focused on public protection outcomes, and what issues and challenges the scheme should prioritise.
皇冠体育app responses we received
78% of respondents agreed that the future scheme should focus on public protection outcomes.
皇冠体育app top themes respondents felt the scheme should prioritise were:
- compliance - with SIA and HMRC rules, rules on working conditions, including welfare and pay (16%)
- skills - in particular more training for frontline employees to increase capability (13%)
- labour and subcontracting - with the emphasis on adherence to HMRC guidelines (11%)
22% wanted a focus on reassuring the public about safety: the capability of frontline employees, including their knowledge and skills, and working conditions.
Eligibility criteria and pathway to approval
We invited views on the eligibility criteria for the new scheme and the pathway to approval.
皇冠体育app responses we received
Analysis of the responses we received shows that:
- 84% agreed that the core eligibility requirements should continue to include evidence of a good track record
- 47% said that those seeking approval should provide evidence of having supplied private security under contract for at least 12 months
- 56% agreed with a move to more flexible weighted requirements that consider a range of factors
- Most said that skills and experience (84%) and time supplying private security under contract (72%) are the most important to evidence and test
- 79% agreed we should continue to require and test evidence from all businesses that they can identify and mitigate public protection risks
- 83% agreed with a pathway to approval; a majority of 36% said businesses should achieve full approval within 12 months while 14% said the time allowed should be given on a case-by-case basis
Approval criteria
We asked for views on the criteria we should use to approve businesses under the new scheme
皇冠体育app responses we received
Analysis of the responses we received shows that:
- 73% agreed with a 鈥榤ust鈥�, 鈥榮hould鈥�, and 鈥榗ould鈥� approach to approval criteria
- 58% agreed businesses should be encouraged to go beyond the minimum and achieve good practice
- In response to the question on what other commitments businesses should be expected to achieve, 36% said 鈥榮kills and professional development鈥�, 15% said 鈥榚mployee pay and benefits鈥�, and 7% said 鈥榳orking conditions鈥�
- 56% agreed we should expect those supplying specialist services to demonstrate capability by meeting additional requirements
Assessment methods
We invited views on the methods we might use to assess businesses who have applied to join the scheme and what the assessments should focus on.
皇冠体育app responses we received
Analysis of the responses we received shows that:
- 56% agreed assessments would give sufficient assurance that requirements are met
- 69% agreed with prioritising how standards are achieved by focussing on service delivery
- 48% of those supporting a focus on service delivery agreed with upwards of 80% being spent on it
- 64% agreed with an approach that allows us to tailor assessments to prioritise and support higher risk businesses
- 71% who did not agree with tailored assessments said 鈥榗onsistency is needed鈥� or 鈥榓t least an annual assessment is necessary鈥�
- 26% said they expected to see something else in our approach to assessments, with most expecting to see 鈥榬andom visits and checks鈥�
Approval types
We asked for views on how a new scheme might take account of the specialised, regulated services that businesses supply. We also asked whether we should consider certifications, accreditations, and approvals from other bodies that businesses hold. In addition, we invited views on whether we should provide a voluntary register for third parties supplying labour to private security businesses.
皇冠体育app responses we received
Analysis of the responses we received shows that:
- 76% agreed that businesses should disclose all regulated services and demonstrate requirements are met throughout their operations
- 80% agreed that recognising those supplying specialist services on the business register would give buyers greater clarity on which businesses best meet their needs
- 76% agreed that business approvals should recognise other certifications achieved, with 27% saying we should consider 鈥業nternational Standardisation Organisation鈥�, 16% 鈥樆使谔逵齛pp Contractors Health and Safety Assessment Scheme鈥�, and 11% the 鈥楽afe Contractor鈥�
- 69% agreed with a voluntary register for relevant third parties, 59% of whom agreed with an approval condition for businesses to only use registered third parties
- 81% agreed with a more meaningful and transparent public register of approved businesses
Other proposed changes
In our consultation, we asked these additional questions about other proposed changes, and received the following responses.
Question 1: Should we define and ask about certain roles for people involved in the supply and management of services that mitigate public protection risks?
74% agreed with defining and asking about certain roles.
Question 2: Should we expect private security businesses to report significant or material incidents or issues to us?
72% agreed that we should expect businesses to do this.
Question 2a: If so, what type of incidents or issues do you think businesses should report?
Some of the incidents they think businesses should report include 鈥榲iolence and assaults鈥� (28%), 鈥榓ccidents鈥� (10%), and 鈥榟ealth and safety鈥� (10%).
Question 3: Would you find it helpful for us to communicate or publish themes in reported incidents and emerging threats?
86% agreed that this would be helpful.
Question 4: Should the future scheme focus on businesses having their own capacity to meet their customers鈥� needs and therefore have stricter rules on sub-contracting?
68% agreed with stricter sub-contracting rules.
Question 4a: If not, please tell us why and if this is about impact on your business?
A key concern was the adverse effect on smaller businesses who do not have the bandwidth of larger organisations.
Question 4b: If yes, which of these rules are you supportive of?
84% agreed that businesses should demonstrate an understanding of the risks associated with sub-contracting.
Question 5: Should the future business approval scheme include stricter rules on the use of labour providers by SIA approved businesses?
76% agree with stricter rules on the use of labour providers.
Question 5a: If so, which changes should we make?
81% said businesses must be required to demonstrate an understanding of the risks associated with sub-contracting and evidence mitigation of these risks.
76% said businesses should only use labour sourced from a recognised supplier or who is registered with the SIA as a third-party supplier.
Question 5b: If you disagree, please tell us why and if this is about impact on your business?
Most of those that disagreed with stricter rules on labour providers said that 鈥榚ffective due diligence鈥� is needed instead. Some also recognised 鈥榙ifficulties with labour supply across the industry鈥� and some said that 鈥榮tricter rules around labour providers could result in a negative impact鈥�.
Next steps
Read a more detailed breakdown of the responses to this consultation.
We expect the next phase of designing the business approval scheme to start in Autumn 2024.
Once we have drafted the design for the scheme we will hold a second public consultation. Our intention is to launch the new scheme during the business year 2026 to 2027.
To stay up to date on our progress, .