Maritime passenger rights
Responsibilities of the Maritime and Coastguard Agency for the maritime passenger rights regulation.
Maritime passenger rights apply to everyone who travels on a service at sea or on the UK鈥檚 inland waterways. 皇冠体育app Maritime and Coastguard Agency (MCA) has a responsibility as the UK鈥檚 National Enforcement Body to ensure these rights are met.
Information on the rights of passengers and responsibilities of service operators
皇冠体育app MCA has created documents outlining the rights passengers on passenger services and cruises. 皇冠体育app information also outlines what support disabled people and people with reduced mobility can expect from carriers and operators.
皇冠体育app collection also outlines what enforcement action can be taken against operators who breach passenger rights legislation. 皇冠体育appy also provide a sample document, together with further guidance, on setting up maritime assistance quality standards.